| There is no doubt that the "key issues of | | | | appreciate what they do? Do you tell them? |
| performance, productivity and profit cannot be | | | | What else do you do to acknowledge the positive |
| divorced from how people are relating with each | | | | things being achieved by others? Often in the |
| other in the workplace". "Coaching to the Human | | | | workplace focus is placed on the negatives but if |
| Soul", Alan Sieler 2003. | | | | we show more appreciation for the many |
| So how can organsations encourage positive | | | | positives, workers will be more inclined to strive |
| workplace relations and benefit from improved | | | | towards their full potential and the workplace will |
| performance and productivity? | | | | become one where staff want to be. |
| When workplaces operate according to the | | | | Support. |
| following Seven Ways colleagues connect more | | | | What support do you have in your workplace? |
| effectively and workplace functioning improves. | | | | How do you show support to other colleagues? |
| Consider these coaching questions: | | | | What are you doing to promote a culture of |
| Respect | | | | cooperation at work? When staff feel supported |
| What can you do to really show your colleagues | | | | they are more likely to take on new challenges |
| you respect them? Talking about their qualities is | | | | and productivity can improve. |
| a really great start. "Your organisational ability | | | | Responsibility |
| really shone through today when you supported | | | | Are you clear about your responsibilities at work |
| me in that meeting." | | | | and how to meet them? How do you encourage |
| Listening | | | | responsibility in others? How do you avoid going |
| How can you really listen deeply to your | | | | into "control mode" when responsibilities are not |
| colleagues? Will it be that you will take more time | | | | being met? Adults don't like to be told what to do! |
| to ask them questions that really open up the | | | | So how do you encourage responsibility without |
| conversation so that their opinions will be heard? | | | | the "telling"? |
| Three simple words can help with this: "Tell me | | | | Independence |
| more." | | | | What choices do you have in how you do your |
| Understanding | | | | work? How much choice do you offer others in |
| Do you really listen to understand your | | | | their work practice? When we provide choices we |
| colleagues? Do you know who they really are and | | | | are supporting others by giving them some |
| how they feel? This is something that is easy to | | | | power and independence in how they complete |
| ignore in a hectic and busy workplace. If you take | | | | tasks, which both enhances relationships and can |
| the time to know more about staff outside of | | | | lead to improved workplace functioning and |
| work you will get to know more about them as | | | | productivity. |
| human beings, rather than just seeing what they | | | | Organisations which base staff relations on the |
| do at work. | | | | Seven Ways mentioned here, can build much |
| Appreciation | | | | more connected workplaces and see the resulting |
| How do you show your colleagues that you | | | | benefits in performance, productivity and profit. |