Succession Leadership Today's & Tomorrow's Sales Management Challenge

Succession leadership with the forthcoming- Determine new ways to do existing processes
retirement of the Baby Boomers (representingbetter?
the largest percentage of the workforce) isFrom a time analysis, a one-hour meeting could
becoming a critical success factor for businessespotentially save the organization thousands of
from small to large. No longer will companies bedollars given that replacing employees cost one to
able to justify not training and developing theirthree times their current salaries. This negative
people because of the FEAR that those dollars willimpact to the bottom line can extend even
be stolen by their competitors. Soon allfurther because of lost relationships with existing
organizations will be in the same boat becauseexternal customers.
there will be far fewer people to steal.Stu McMillian of Task Force Tips (TFT) of NW
During down economic times, those innovativeIndiana is one CEO who makes such a
companies who understood that knowing wherecommitment. He takes each new employee to
the flow is going instead of just going with thelunch after six months on the job. This provides
flow will continue to thrive. These firms willan opportunity for McMillian to see with a different
weather difficult times because the executiveset of eyes and reaffirms what TFT states on
leadership team truly understands human capital.their website: "At TFT employees are our most
For example, one would think that the Chiefvaluable asset."
Executive Officer (CEO) of any organization withOf course succession leadership starts outside the
more than 20 employees less alone over 150organization and begins within the education
would not have time to meet one on one withprocess. Local companies such as TFT to national
new employees over lunch? These executivecompanies such as FedEx are looking to the public
leaders need to keep their pulse on theand private high schools to help them. However,
businesses 24/7 by having those importantspeaking from experience as an elected school
business luncheon meetings and they can delegateboard trustee many high schools believe that
that relatively unimportant meeting to Humancollege is the only path for your people. Vocational
Resources or a department head. After all, time isschools continue to see funding cut even though
money.the majority of future jobs will be technical in
Speaking of money, what would happen if CEOsnature. Visionaries such as 'Gene" Roddenberry
or Presidents met with each new employee withinsaw what will be needed in future years -
a certain time frame? Would these executives betechnicians.
able to:Now is not the time for sales management to
- Learn more about their organization's culture?back off or shut down the development of their
- Identify potential skill sets of the new employeegreatest assets. For to take such action will only
not currently being utilized?cost you far more tomorrow and could ultimately
- Build internal customer loyalty?close the doors of your business because you
- Realize greater profitability through employeefailed to value what makes your business run -
retention?your people.